At Brookview Property Group, we encourage tenants to be proactive in reporting maintenance issues so we can assess and coordinate repairs as needed. To make the process easy and efficient, you can choose from the following options to let our team know what the maintenance issue is.
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- Online Maintenance Request Form – Use the button below to submit your request, including details of the issue and your best contact information for access coordination.
- QR Code Submission – Scan the QR code below to access the same form on your mobile device, making it easy to upload photos or videos of the issue.
- Send Us an Email - Email our office with as much information as possible & include any photos/videos of the problem to help us know more. Email us at maintenance@brookviewproperty.com.au
- Call Our Office – Prefer to talk it through? Give us a call (07) 3439 6028 to discuss the problem with our team.
- Emergency Maintenance & After-Hours Issues – Refer to your Tenant Handbook or emergency contact list as noted in your lease agreement for suggested contact details for urgent repairs outside office hours. Please ensure the issue qualifies as an emergency to avoid unnecessary costs that may be passed on to you. Your lease agreement and handbook provide further guidance on what constitutes an emergency.
Let us know how we can help—reporting issues promptly ensures your home stays safe and well-maintained!